Returns & Exchanges Policy
At Al Bayader International, we strive to ensure your complete satisfaction with our home and kitchenware products. If you are not entirely happy with your purchase, you can return your items within 14 days of delivery provided they are in their original packaging and unused condition.
Initiate Your Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and submit a request.
Prepare the Package
Securely pack the items in their original Al Bayader packaging, ensuring all labels and protective seals remain intact.
Schedule a Pickup
Once your request is approved, our courier partner will contact you within 48 hours to collect the parcel from your doorstep.
Receive Your Refund
After our quality team inspects the returned goods, your refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing